Automatic exterior doors are available at the main entrance to the Opera House.
Elevators are available to all above-ground floors of the Opera House.
Accessible restroom facilities are located on all above-ground floors of the Opera House except the 6th floor men’s restroom, however, elevators are conveniently located to access alternate facilities on lower floors. All other restrooms are fully accessible to patrons in wheelchairs. Restrooms under the Grand Staircase and in the Hospitality Corridor (just north of the elevators) offer a private restroom for patrons who require assistance.
Removable aisle-side armrests are available for patrons who are able to transfer on their own from their wheelchairs and are available throughout the Opera House area with adjacent seating for companions. Please call Audience Services at 312.827.5600 with your request at least one day prior to your performance to ensure your seat is properly adjusted upon your arrival.
Wheelchair platforms are available for patrons wishing or needing to remain in their wheelchairs during a performance and are available throughout the Opera House. Wheelchair platforms are possible at every price range, including balcony locations, until the platforms are sold out. To ensure we have a platform available, please purchase a platform ticket on our website or contact Audience Services at 312.827.5600 for assistance.
Companion seating is provided adjacent to each platform location.
Assistance with removal of wheelchairs and scooters is provided by our staff. Devices are then returned for use during intermission and at the conclusion of the performance. If assistance with the removal of the wheelchair is desired, please contact an usher who will be happy to help you.
*Lyric staff are not able to assist patrons in transferring to or from a wheelchair, theater seat or vehicle; operate motorized mobility aids such as scooters; or to provide personal attendant services such as assisting patrons in the restroom, or with similar activities. We suggest that persons with wheelchairs who need further assistance should attend with a companion to assist them on entering the building, moving through the facility, and helping them to their seat.