May 15, 2026

People of Lyric: Shannan Moore

A behind-the-scenes conversation with Lyric's Digital Marketing Associate

Hometown
Gary, Indiana

When did you start at Lyric?
August 2021

First opera you saw live?
Macbeth, the 2021/22 Season opener — right after I got to Lyric! I vividly remember being in awe of the chorus.

Favorite opera?
I always say Fire Shut Up in My Bones. It’s contemporary — a real story, about a real person. I prefer works that place us in the now. And the music is really great; it’s one of the only operas that I go back and listen to.

What was your path to Lyric?

I graduated from Columbia College Chicago in spring of 2020, with a degree in Contemporary, Urban, and Popular Music, right when the pandemic happened. Obviously, a lot of in-person gigs were canceled so I took a year to rethink what I wanted in life. I ended up getting a certificate as a social media specialist because that was something I was already doing with a friend’s company right after lockdown started. And I realized it was something that I wanted to do longterm. By the summer of 2021, I was ready to start applying for digital marketing and social media jobs. Lyric was one of the few performing arts companies hiring in similar roles, so they had a lot of bonus points from me.

 

You studied voice. But you were also in school again when you started at Lyric.

I started my MA program in Critical Ethnic Studies at DePaul, right when I started working here, so I was doing the two at the same time. That took up a lot of my time outside of Lyric.

What does a typical week look like for you?

I do a lot of things across the digital space — mainly with social media and the website. I manage the Ryan Opera Center Facebook page and help with short form video content for TikTok and Instagram Reels on our main Lyric accounts. I also recently started managing our influencer program, which means inviting people to come see our shows and other events throughout the season. On the website side, I play a supporting role wherever I’m needed — updates for the Ryan Opera Center, cropping headshots, content edits on the main pages for our productions, and so on.

 

What is it like working with influencers?

I have cultivated relationships with them — not that we’re the best of friends, but it’s nice to have conversations with them about Lyric or what they’re doing in the city. A lot of them are really into arts and culture in the city of Chicago, so that’s always a point of connection. It’s always great to see their responses to Lyric, especially those who haven’t seen opera before we invite them.

Chicago's inaugural poet laureate, avery r. young, in a workshop for the Lyric world premiere of safronia

What would surprise people about your role?

It’s always interesting meeting world-renowned artists who are well-traveled and know their craft very well! During the season, I help a lot with artist interviews and am often in rehearsals and backstage for social media content. When I was at a Millennium Park film series a few weeks ago, they had a feature about avery r. young [the creator of safronia, a Lyric commission] before the movie started. And I immediately thought, “Hey, that’s Chicago’s poet laureate!” I saw one of the safronia workshops.

 

What else do you do in your spare time?

If I am not listening to music or working, I’m more than likely reading. I’m a co-lead for Lyric Page Turners, our staff book club. And I love live concerts — my favorite performer so far is Beyoncé. She’s fantastic.

Header photo: Will Liverman and the company of Lyric's 2021/22 Season production of Fire Shut Up in My Bones
Credit: Todd Rosenberg

All other photos: Kyle Flubacker, Andrew Cioffi/Lyric Opera of Chicago