Contact Lyric Opera of Chicago

Contact Lyric Opera

For time-sensitive ticketing questions, please contact Lyric Opera's Audience Services department at 312.827.5600.

For charitable donation requests, please see the instructions in the Charitable Donations section on this page.

Mailing Address

Lyric Opera of Chicago
20 N. Wacker Drive
Chicago, IL 60606

Phone: 312.332.2244

Audience Services (Tickets Sales and Customer Service)

Please note: Our administrative offices located on the 8th floor of the Civic Opera Building are currently closed.

Phone: 312.827.5600

Fax: 312.332.8120

Monday - Friday (non-performance dates) 9:00 am to 5:00 pm
Monday - Friday (evening performance dates) 9:00 am to 7:30 pm
Saturday (non-performance dates) 10:00 am to 5:00 pm
Saturday (evening performance dates) 10:00 am to 7:30 pm
Sunday 10:00 am to 2:00 pm

Box Office (Walk-Up Ticket Purchases)

During the opera season, the Lyric Opera House Box Office (at the corner of Wacker and Madison) is open from noon to 6:00pm Monday through Friday (noon through the first intermission for evening performances), and noon through the first intermission on Saturdays and Sundays if there is a performance.

Summer box office hours (through the end of September) are noon to 5pm, Monday through Friday.

Group Sales

If you would like information about group tickets of 10 or more or have any further questions, please contact:



Lyric strives to make the opera experience accessible for all patrons by providing services for those who may need assistance. Visit our Accessibility page for services offered. If you have specific questions about disability accommodation requests please contact:
Audience Services


Development Department

For more information on donor benefits and ways to support, contact Donor Records at:


Education and Community Engagement

For more information on community engagement, artistic initiatives, and education programs, contact Lyric Unlimited at:


Media Inquiries

For general inquiries, including interview requests, please contact:
Magda Krance, Director of Media Relations

For production photos, please contact:
Shelby Homiston, Marketing and Public Relations Coordinator



For information on advertising in the Lyric Opera of Chicago program book and/or Lyric Opera News, visit


Charitable Donations

We are no longer accepting donation requests at this time. We will begin taking requests for the 2020/21 Season starting August 1, 2020.

No telephone calls please.

Each year we receive many requests from organizations wanting ticket donations as fundraising items for auctions and raffles. We're happy to help, when inventory allows. Please follow these guidelines when submitting your request:

Who can apply:
Arts organizations
Registered charitable organizations in Illinois

What you can request:
You may request two tickets each season to a performance of our choice. Sorry, we do not donate cash or merchandise.

Please submit a written request on your organization's letterhead, and include:

  • Your organization's mission

  • Your charitable registration number

  • Description of the event, including the date, expected attendance and how Lyric Opera of Chicago will be featured at your event

  • Full contact information including name, full mailing address and telephone number, and email address.

Please send your requests by email to Shelby Homiston, Marketing and Public Relations Coordinator.