Terms & conditions

No refunds. All sales are final.

Should you wish to exchange or trade your tickets, additional fees and price may apply. Unused tickets may be donated back to Lyric prior to performances by calling 312.827.5600.

The Management reserves the right to refuse admission to any person who may cause a disturbance. In this case, the face value of the ticket held will be refunded. License granted herein may be revoked upon refund of purchase price.

Please arrive early and plan your travel and parking carefully.

Performances are scheduled to begin promptly, and admittance may not be granted while the performance is in progress.

Lyric reserves the right to search bags and other personal belongings for security reasons. Lyric requires large items (i.e. briefcases, book bags, computer bags, and large purses) to be checked and may refuse to check certain items. Lyric is not responsible for any checked, lost, or stolen items.

Casts and programs subject to change without notice.

Lyric reserves the right to film at all Lyric events, in and out of the opera house, including audiences. Your entry onto the premises or attendance at an event constitutes your understanding that photographs and video may be taken and you grant your consent and permission to Lyric to use any photos or video that may contain your image in all types of promotions and all forms of media.

COVID-19: An inherent risk of exposure to COVID-19 exists in any public place where people are present. Those purchasing or attending Lyric events voluntarily assume all risks related to exposure to COVID-19.

By purchasing, Lyric attendees agree to follow all health and safety procedures outlined at lyricopera.org/safety and all signage posted while at Lyric events. Lyric reserves the right to require visitors who do not follow guidelines to leave any Lyric event immediately. Any visitor who is disrespectful or discourteous to other guests, staff, or volunteers may also be asked to leave.

Lyric Opera of Chicago is a 501(c)3 not-for-profit organization. Donations are tax-deductible as defined by law. Tangible benefits received are deducted from the tax-deductible amount as specified by the Internal Revenue Service. Please contact your financial advisor to determine the value of your tax deduction.

Refunding of Gifts: Under rare circumstances, Lyric may deem it necessary to return or refund a gift. Requests for refunds may come either from the donor or from the Board of Directors of Lyric.