We understand that conflicts can arise. If your schedule changes and you are no longer able to attend a performance, flexibility is yours! You may exchange tickets for another performance of the same opera or musical,  trade into a different opera, or make a tax-deductible donation by returning your tickets to Lyric.

To exchange or trade your tickets, log in to your Lyric Opera account and navigate to the "My Calendar" tab. Find the performance you'd like to exchange and choose "exchange" from the options below. Or call our Audience Services Department at 312.827.5600 with the tickets you wish to exchange in hand, alternate performance dates in mind, and credit card information (if applicable). 

Ticket Exchange Details

Patrons may exchange tickets for another performance of the same opera or musical.

 

Subscription Ticket Exchange

Exchanges are free for subscribers up to five days before a performance. Fees apply to date exchanges made 2-4 days prior to a performance. Upgrade fees apply. Value Series subscribers may only exchange into the first three dates, excluding Sundays, of any opera production otherwise upgrade fees will apply. Day-of exchanges and post-performance exchanges are not permitted.

All exchange fees are waived for current Bravo Circle members.

 

Single Ticket Exchange

Single tickets may be exchanged for another performance of the same opera or musical up to one day in advance of your performance date. Fees apply. Ticket price increase may apply. Day-of exchanges and post performance exchanges are not permitted.

Ticket Trade Details

Subscription Ticket Trade

Subscribers to 4-, 5-, 6-, opera series may trade one opera in their lineup for one that is not. Fees apply.

 

Single Ticket Trade

Single tickets may be traded into a different opera in the current season. Fees and Ticket Price differences apply.

Ticket Trade Details

Subscription Ticket Trade

Subscribers to 4-, 5-, 6-, opera series may trade one opera in their lineup for one that is not. Fees apply.

 

Single Ticket Trade

Single tickets may be traded into a different opera in the current season. Fees and Ticket Price differences apply.

Ticket Donation Details

If you are unable to attend a performance, please consider making a tax-deductible donation by returning your tickets to Lyric.

All donations must be made prior to curtain.

We appreciate your donation as soon as possible to help increase our ability to re-sell the tickets.

BY PHONE:

Call our Audience Services Department at 312.827.5600.

MAIL/FAX:

You may also mail or fax your ticket donations.

Mail to Lyric Opera of Chicago, Attn: Ticket Donation, 20 N Wacker Drive Suite 840, Chicago, IL 60606.

Fax to 312.332.8120.

A personalized statement and tax-deductible receipt of all ticket donations will be emailed to you in January for the previous calendar year (or via mail if no email address is associated with your account).

Additional information

In the event you exchange or trade your subscription or single tickets into a lower price, regretfully we cannot refund the difference.

Ticket prices may vary based on the day of the week.

Special one-show-only event tickets may not be exchanged or traded.

All sales are final, and tickets are non-refundable.

Photos: Todd Rosenberg, Jaclyn Simpson