Group Sales Team

Brittany Gonzalez, Director of Group Sales

LeiLynn Farmer, Group Sales Associate

Hours of Operation: Weekdays from 9 am to 5 pm CST

Phone: 312.827.5720

Email: groupsales@lyricopera.org

Group Sales Order Policy

  • Please check to ensure # of tickets, performance date and delivery method is correct

  • A non-refundable deposit is due within 5 business days from booking to secure your order

  • Final payment and headcount due 4-6 weeks prior to performance (download payment authorization form)

  • Number of tickets can be adjusted by 50% (min. 10 tickets) prior to making final payment without penalty

  • The minimum to receive a group discount is 10 tickets (orders that finalize with less than the minimum will revert to standard ticket pricing and fees)

  • Add-on tickets are available up until the day of performance (pending availability)

  • Order fees: $3 historic building fee per ticket and one-time $10 handling fee per order

  • For purchase orders (PO):Provide a copy of an accounts payable voucher, including PO number to groupsales@lyricopera.org

  • Fully paid E-ticket orders: Please check spam/junk folder if you did not receive from audienceservices@lyricopera.org

  • Please allow ample time for drop off and distribute ALL TICKETS prior to entry

  • Be prepared for security bag check, outside food or beverages are not permitted (School Groups: Backpacks are not permitted in the theater)

  • Latecomers will only be seated at a suitable break in the performance or at intermission

  • All group ticket sales are final. NO REFUNDS OR EXCHANGES even in the event of school closings or inclement weather

 

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Additional Reminders

Please note: The management of Lyric Opera House reserves the right to refuse admittance or remove any person who may create a disturbance.

Please remain silent during the performance.

As a gesture of respect for other audience members and the performing artists, please remain seated until intermission or the end of the show. If you need to leave the auditorium, you may not be readmitted while the performance is in progress.

The Overture is part of the performance. As a courtesy to the orchestra and fellow patrons please refrain from talking at this point.

Please use moderation when applying perfumes, hairsprays, colognes, lotions, and other scented toiletries when attending the opera, as allergies are commonplace.

Please turn off or silence all electronic and personal devices and refrain from using any device with a glowing screen at any time during the performance.

Many operas contain adult themes. It is best to make sure that the material is appropriate for their age or maturity level before bringing children to a performance.

In accordance with the City of Chicago's Clean Indoor Air Act, Lyric Opera of Chicago has adopted a no-smoking policy throughout the Opera House at all times. Thank you for your cooperation.

Program and artists are subject to change without notice.

Your understanding and cooperation are appreciated.

Feel free to contact Group Sales

 If your question isn't listed contact Group Sales at 312.827.5720 or email us at groupsales@lyricopera.org.