Lyric Opera of Chicago

Tickets Intern

Position: Ticket Department Intern
Time Commitment: 20-25 hours per week
Duration of Position: September - December

Duties and Responsibilities
The Ticket Department Intern may work on any time sensitive, low-customer contact projects. These projects can include, but are not limited to:

Exchange check-in
Sort exchange forms/tickets received via mail/drop-off; enter check-in on patron’s Tessitura account; verify that exchange request is valid.

File maintenance
Research returned mail and correct on patron’s Tessitura account or inactivate account if necessary.

Seasonal projects
Enter subscription/single ticket orders, make preparations for papering and other special offers, assist with mailings and other special event issues.

Other department projects
Maintain donation file, file daily batch information, open mail when volunteers are absent, and assist staff members and volunteers as needed.

Required Knowledge/Skills
Successful candidates must be a self-starter, detail oriented, have excellent organizational and problem-solving skills. Computer literacy is required, with an emphasis in Microsoft Suite.  

Knowledge of Tessitura a plus, but not required.