If you schedule changes, we're delighted to accommodate your ticket exchange needs. We complete virtually all requests each season and exchange over 30,000 tickets!
Individual tickets to our 2014 musical, The Sound of Music, can be exchanged up to 5 days prior to the date shown on your ticket(s) via phone only. Short-notice exchanges may be possible; additional fees may apply.
Call 312-827-5600 (M-Sa, 10a-5p) for individual ticket exchanges.
Tickets may only be exchanged for another performance of the same opera or musical production. Special event tickets (ie 60th Anniversary Concert, Lang Lang in Recital, The Magic Victrola, etc.) may not be exchanged.
Opera and musical ticket exchanges are not always possible in the case of sold out performances. In the event you exchanged into a lower price section, we regret we cannot refund the difference. If you exchange from a weekday to a weekend performance or into a higher priced section, you will be charged the difference.
If an exchange is not possible, please consider donating your tickets. Learn more here.