Ticket Department Internship
Time Commitment: 20–25 hours per
DUTIES AND RESPONSIBILITIES
The Ticket Department Intern may work on any
time sensitive, low-customer contact projects. These projects can include, but
are not limited to:
Sort exchange forms/tickets received via mail/drop-off; enter check-in on
patron’s Tessitura account; verify that exchange request is valid.
Research returned mail and correct on patron’s Tessitura account or inactivate
account if necessary.
Enter subscription/single ticket orders, make preparations for papering and
other special offers, assist with mailings and other special event issues.
Maintain donation file, file daily batch information, open mail when volunteers
are absent, and assist staff members and volunteers as needed.
REQUIRED KNOWLEDGE AND SKILLS
candidates must be a self-starter, detail oriented, have excellent
organizational and problem-solving skills. Computer literacy is required, with
an emphasis in Microsoft Suite.
Knowledge of Tessitura a plus, but not required.