Lyric Opera of Chicago

Ticket Department Internship

Time Commitment: 20–25 hours per week
Season: January–April

The Ticket Department Intern may work on any time sensitive, low-customer contact projects. These projects can include, but are not limited to:

• Exchange check-in
Sort exchange forms/tickets received via mail/drop-off; enter check-in on patron’s Tessitura account; verify that exchange request is valid.

• File maintenance
Research returned mail and correct on patron’s Tessitura account or inactivate account if necessary.

• Seasonal projects
Enter subscription/single ticket orders, make preparations for papering and other special offers, assist with mailings and other special event issues.

• Other department projects
Maintain donation file, file daily batch information, open mail when volunteers are absent, and assist staff members and volunteers as needed.

Successful candidates must be a self-starter, detail oriented, have excellent organizational and problem-solving skills. Computer literacy is required, with an emphasis in Microsoft Suite.

Knowledge of Tessitura a plus, but not required.