Contact us
Contact Lyric using the form below or browse the following sections for answers to your specfic inquiries.
For time-sensitive ticketing questions, please reach out to Lyric Opera's Audience Services department at 312.827.5600.
Contact Lyric
Mailing address
Lyric Opera of Chicago
20 N. Wacker Drive
Suite 860
Chicago, IL 60606
Phone: 312.332.2244
Audience Services
Ticket sales & customer service
Please note: Due to current public health guidelines, our administrative and audience services offices located on the 8th floor of the Civic Opera Building are currently closed. We are fully accessible by phone and online.
Phone: 312.827.5600
Fax: 312.332.8120
Current phone hours:
Monday – Friday 9:00 am to 4:00 pm
Performance days: 10:00 am - curtain
Audience Services
Ticket sales & customer service
Please note: Due to current public health guidelines, our administrative and audience services offices located on the 8th floor of the Civic Opera Building are currently closed. We are fully accessible by phone and online.
Phone: 312.827.5600
Fax: 312.332.8120
Current phone hours:
Monday – Friday 9:00 am to 4:00 pm
Performance days: 10:00 am - curtain
Box Office
Walk-up ticket purchases
During the opera season, the Lyric Opera House Box Office (at the corner of Wacker and Madison) is open from noon to 6:00pm Monday through Friday (noon through the first intermission for evening performances), and noon through the first intermission on Saturdays and Sundays if there is a performance.
Summer box office hours (until Labor Day) are noon to 5pm, Monday through Friday.
Please note our Wacker Street Box Office is now cashless. Credit card purchases only.
Development Department
For more information on donor benefits and ways to support Lyric, contact Donor Records at:
Email: membership@lyricopera.org
Phone: 312.827.3500
Learning & Creative Engagement
For more information on community engagement, artistic initiatives, and educational programs, contact Lyric Unlimited — Learning & Creative Engagement at:
Email: lyricunlimited@lyricopera.org
Phone: 312.827.5948
Group Sales
If you would like information about bringing a group of 10 or more to Lyric or have any questions for our group sales department, please contact:
Email: groupsales@lyricopera.org
Phone: 312.827.5720
Accessibility
Lyric strives to make the opera experience accessible for all patrons by providing services for those who may need assistance. Visit our Accessibility page for services offered. If you have specific questions about disability accommodation requests please contact Audience Services at:
Email: audienceservices@lyricopera.org
Phone: 312.827.5600
Media inquiries
For general inquiries, including interview requests, or for production photos, please contact Michael Solomon, Director of Media Relations.
Email: msolomon@lyricopera.org
Phone: 312.827.5924
Advertising
For information on advertising in the Lyric Opera of Chicago program book and/or Lyric Opera News, visit Performance Media.
Ticket donations
Each year we receive many requests from organizations wanting ticket donations as fundraising items for auctions and raffles. We're happy to help, when inventory allows. Please follow these guidelines when submitting your request:
Who can apply:
-
Arts organizations
-
Registered charitable organizations in Illinois
What you can request:
You may request two tickets each season to a performance of our choice. Sorry, we do not donate cash or merchandise.
Please submit a written request on your organization's letterhead, and include:
-
Your organization's mission
-
Your charitable registration number
-
Description of the event, including the date, expected attendance and how Lyric Opera of Chicago will be featured at your event
-
Full contact information including name, full mailing address and telephone number, and email address.
Please send your requests by email to Janie Ragsdale, Marketing and Public Relations Coordinator.
No telephone calls please.
Lost & found
If something was left behind at the Lyric Opera House, please email lostandfound@lyricopera.org and give us a detailed description of your item. If it was turned into Lost and Found we will contact you. We make every attempt to hold items for the entire opera season.
Photos: Kyle Flubacker, Fox & Harrison Creative