If you schedule changes, we're delighted to accommodate your ticket exchange needs. We complete virtually all requests each season and exchange over 30,000 tickets!
Call 312-827-5600 (M-Sa, 10a-5p) for individual ticket exchanges.
Tickets may only be exchanged for another performance of the same opera or musical production. Special one-show-only event tickets (ie 60th Anniversary Concert, Lang Lang in Recital, The Magic Victrola, etc.) may not be exchanged.
Opera and musical ticket exchanges are not always possible in the case of sold out performances. In the event you exchanged into a lower price section, we regret we cannot refund the difference. If you exchange from a weekday to a weekend performance or into a higher priced section, you will be charged the difference.
If an exchange is not possible, please consider donating your tickets. Learn more here.