Lyric employs a year-round administrative staff of approximately 90, including management, professional, and support personnel in:
- Artistic, Production, and Technical Operations
- Development, Donor Services, and Special Events
- Finance, Facilities Management, Information Systems, Office Services, and Human Resources
- Marketing, Media & Public Relations, Tickets, and Education
Full Time Job Listings
Updated: September 30, 2011
There are no full time positions available at this time.
Part-time job opportunities exist in the Ticket Department for telephone customer service staff to assist during peak workload periods throughout the year. These positions generally require availability for 15–20 hours/week; day, evening, and weekend work schedules may be offered.
Seasonal staff are needed to work as ushers, bartenders, baristas, coffee/candy servers, and coatroom attendants in the Ardis Krainik Theatre during the opera season (generally, mid-September through mid-March). Required work schedules coincide with the performance calendar, and involve primarily evening and weekend shifts. From time to time, non-Lyric events requiring similar types of personnel may be booked into our theatre during the opera's off-season (April through July).
Part Time Job Listings
Updated: December 16, 2011
Position: Help Desk Assistant
(Part Time 15 – 20 hours per week
Day Shift, Mon - Fri between 8:00 a.m. – 5:00 p.m.)
Lyric Opera of Chicago seeks a highly motivated individual who would benefit from practical business experience in the field of Information Systems, and enjoy helping others solve technology operating problems.
Duties and Responsibilities
-- Perform installation of required hardware/software throughout the organization, and assist users with basic orientation and training for optimum deployment.
-- Act as IS team representative for intake of user assistance requests. Interface with users via telephone or in person to identify, research, and diagnose problems.
-- Implement appropriate steps to resolve issues or engage other internal/external technical staff to assist, as needed.
-- Maintain detailed log of open/solved problems, and create /update appropriate problem-management database or help desk systems to serve as a resource for technical and non-tech staff to use for future problem solving.
Knowledge and Skills
-- 1 – 2 years of college level education in Information Systems, or a related technology oriented discipline; “expert user” skills in MS-Office, Windows Vista and XP.
-- Solid general knowledge of hardware and peripheral operations and maintenance, including PCs, HP LaserJet printers and Microsoft networks.
-- Good oral/written, documentation, and user service skills.
-- Ability to lift and move 30+ pounds on a routine basis.
Seasonal Job Listings
Updated September 30, 2011
There are no seasonal positions available at this time.
Internships are available within the administrative office throughout the year for students or "career changers" who wish to gain experience in the arts administration field. Internships may be accommodated in a variety of work areas, based upon the interests and skills of individual applicants; areas most frequently able to offer internships include Development/Special Events, Education, Technical, Ticket Department, and The Patrick G. and Shirley W. Ryan Opera Center. Availability of assignments in specific areas is dependent upon workload needs during the time period an internship is desired, as well as the number of weekly hours an individual is able to commit.
Although internships are unpaid, a nominal travel stipend is offered; other benefits may include mentoring, complimentary tickets or ability to attend dress rehearsals, backstage tours, and "brown bag" lunch hour presentations. Internship inquiries should include an applicant's area(s) of interest, the time period that is desirable, and the number of weekly hours that are available.
Fall Internship Opportunities
Updated October 26, 2011
Our ideal candidates are individuals who are interested in a career in arts administration, music business, theater management, or other related field. Our interns will work a term of three to four months, and the weekly time commitment will be based upon the needs of the department and the selected candidate’s availability. Previous experience working in an administrative support role in a business or arts management setting is desirable.
All intern candidates are required to be proactive, able to handle multiple tasks efficiently, be detail-oriented, and have strong organizational, interpersonal, and oral/written communications abilities. Computer literacy and proficiency in Microsoft Office Suite is required. Other software requirements, should they be needed for the position, are listed in the internship description below. All positions will require necessary clerical work (filing, typing, photocopying, etc).
Lyric will provide documentation needed to help students obtain academic credit for internship work. Internship positions are unpaid, but do offer a nominal expense allowance for local travel.
Tickets (Marketing): This intern will work on entering subscription/single ticket orders, make preparations for papering and other special offers, assist with mailings and other special event issues. The intern will also maintain donation files and assist staff members and volunteers as needed. Knowledge of Tessitura Software system a plus, but not required.